The Commission Process

To place your order,
please complete the Commission Order Form

Commissioning me implies your agreement to my
Terms of service

You can see the latest updates on
My Commission Queue (Trello)

A Guide for Clients on How to Navigate to the Commission Artist’s Work Process

This handy dandy diagram shows how you should expect the commission process to work, what I need feedback on and when payments are expected.

Feel free to leave any questions in the comments – This is just my personal workflow but feel free to use this as a reference!

  1. Quote Phase
  2. Invoicing (Payment Due)
  3. Thumbnail Phase – Thumbnail Approval Required
  4. Detail Phase (Payment Due, if not paid in full)
  5. Detail Phase – Round of Edits
  6. Final Illustration
  7. Final Round of Edits


1. Quote Phase:

You tell me what kind of project you want. You may select from my list of offerings or request something new.

If pricing is not available, I will prepare an estimate for you of how long the work will take, what material costs will be and what kind of deadline to expect.

Quotes are valid for 30 days. Pricing will vary.

2. Invoicing

I will generate an invoice for you. This invoice has estimated work dates.

Payment plans/financing can be negotiated for pieces over $250 USD.

This invoice will provide you a list of WIP deadlines for each step in the process.

These dates are estimated under the condition that payment will be received within 72 hours of the invoice.

Every day after 72 hours without payment will extend each deadline listed by 1.5 days.

*Payment Due*

Your first deposit will be due before work can be officially started – Max work done without payment will be thumbnails.

Payment Made

Your invoice will be applied. This can be one lump sum or payments can be negotiated.

3. Thumbnail Phase

I present a selection of thumbnails for your approval. Thumbnails are small sketches that are used to help plan posing and composition before moving onto a larger amount of detail. I will provide at least three, but no more than 5, thumbnail sketches for your consideration.

You may provide any and all feedback you may have. Props will be presented as blocks or blobs with no definition during this phase.

You must confirm your thumbnail selection before I can move forward.

If you do not like any options presented, I can do one additional set of thumbnails at no cost. Additional thumbnails after this will be $20/set of 5.

Thumbnail Selection Required

Select a thumbnail from the offering in order for me to proceed. Minor adjustments, such as moving an arm or hand, can be applied during a detail phase and a revised thumbnail will not be provided prior.

I can edit the following at this stage:

Pose Positioning
Composition
Prop Positioning


4. Detail Phase

 

I will prepare a sketch that acts as a more defined ‘framework’ for your piece. It will be messy, but it will determine the final position and sizes of various shapes. It contains more detail than the thumbnail phase, but still not complete detail.

5. Detail Phase – Round of Edits

 

You must provide any and all feedback you may have. You may submit edits via our original medium of contact or by e-mail to zhi@cat-bird.com.

You will be provided a maximum of two rounds of edits. Please review your piece entirely and submit all corrections at once. I am unable to work effectively if edits ‘trickle’ in.

Additional edits after two rounds may be requested at the standard rate, charged in 30 minute increments.
Edits will be made and the billable amount will be added to the next invoice based on the time taken to apply them.

I can edit the following at this stage:

Character Features
Character Pose
Facial Expressions
Props
Background
Character Clothing

Please be sure the placement of all items on this list are satisfactory to you. Some high detail items may not be fully fleshed out at this stage.

EXAMPLE: If your character is wearing lace, the lace will be shown as a detail-less band for placement. The individual decorative fibers of the lace are not defined until the full detail phase.

*Payment Due*

If you did not pay in full, the second half of your payment is now due. Any additional charges have been discussed with you prior to adding them into this invoice.


6. Final Illustration

 

After all edits are received and applied, the final construction begins. In this phase, I paint based off the detailed sketch.

Please note: I do not do lineart first. I do lineart last. Due to this, the phase between color and lineart is unable to effectively translate to others who do not understand the process, so I do not submit the artwork for review during this process. I may post WIPs to social media to share progress, but you may not request edits during this phase due to the nature of my work flow.


7. Final Illustration – Round of Edits and Final Approval

 

When I am satisfied with the piece, I will submit it to you for review. Since this is the proposed final, you will have one round of edits.

Additional edits after one round may be requested at the standard rate, charged in 30 minute increments.
Edits will be made and the billable amount will be added to the final invoice based on the time taken to apply them.

I can edit the following at this stage:

Minor adjustments
Add Small Details
Eyes
Remove Small Details
Expressions
Change colors

*Payment Due*

If any additional edits have exceeded the limits of the edit specifications, you will be invoiced for the additional time spent.

Final Artwork Approved

Your artwork is finished! If you ordered a print – I would add on the following step:

OPTIONAL: Printing & Shipping

If you have ordered a print or hard copy of your artwork, I print it and ship it!

PLEASE NOTE: Printing and shipping costs are not included with any project unless requested or specifically stated.

Editable


Cropping
Matting

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